Directory of useful organisations
If you or someone you know is in immediate danger call the police on 999.
If you need a place to stay tonight, call the Housing Executive, 0344 8920 900 (Out of hours service: 0344 8920 908). If you have homeless points, they must find you a place. If you don’t, they may still be able to help or give you a list of hostels you can contact.
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Free advice on various issues including benefits, debt, housing, employment & disability.
0800 915 4604 (freephone)Visit Website -
Mental health charity working exclusively for those with depression and bipolar disorder.
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Information, support, befriending & counselling organisation for LGBTQIA+ community.
0808 8000 390 (freephone)Visit Website -
Get help & advice about a wide range of issues, talk to a counsellor online, send an email or post on the message boards,
0800 1111 (24hr freephone)Visit Website -
Legal information & advice for young people on various issues including education, family law, mental health, disability & employment.
0808 808 5678 (freephone)Visit Website -
Open to all women & men affected by domestic & sexual violence
0808 802 1414 (24hr freephone)Visit Website -
Connect with local support services, access professional guidance, and discover mental health, wellbeing, & self-care resources.
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Friendly, confidential drugs advice. Live chat is available every day from 2-6pm.
0300 123 6600 (24hrs)Visit Website -
Provides online training to help understand the signs and help prevent homelessness.
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Offers free & confidential advice on housing problems in Northern Ireland.
028 9024 5640Visit Website -
Online information & discussion forum on all legal matters surrounding family life.
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Crisis response helpline service for people who are experiencing distress or despair.
0808 808 8000 (24hrs)Visit Website -
Mylti-agency triage team for adults with an emotional or mental health crisis aged 18 & over in the Belfast & South Eastern Trust areas.
999 or 101 (Fri & Sat 7pm-3am, Sun 3pm–11pm) -
Advice & information service that helps people with a learning disability and their families.
0808 808 1111 (Mon to Fri 9am-5pm)Visit Website -
If you are homeless, or threatened with homelessness, contact NIHE asap.
03448 920 900 (Mon to Fri 9-5pm) or 03448 920 908 (Mon to Fri after 5pm & weekends)Visit Website -
Help and advice on child protection issues and to report child protection concerns.
0808 800 5000 (24hrs)Visit Website -
Support & guidance to parents on parenting issues.
0808 8010 722 (Mon to Thur 9:30am–3:30pm & Fri 9:30–12:30 pm)Visit Website -
Provides health and wellbeing services for the LGBTQIA+ community
028 9031 9030 (Mon to Fri 10am–5.30pm)Visit Website -
In an emergency, if you are worried about a young person’s safety or welfare, you can contact a Social Worker.
028 95 049 999 (Mon to Fri 5pm-9am, weekends & bank holidays 24hrs)Visit Website -
Rehab 4 Addiction offers a free helpline providing advice for people seeking drug and alcohol rehab clinics in the UK.
0800 140 4690Visit Website -
A confidential emotional support service for anyone in the UK& Ireland.
116 123 (24hrs)Visit Website -
Supports individuals & families across NI who are homeless or at risk of becoming homeless. They will tell you if any beds are available in their hostels.
0800 171 2222 (24hrs)Visit Website -
Essential support for the under 25s. Crisis messenger text service provides free, 24/7 crisis support across the UK. If you’re aged 25 or under, and are experiencing any painful emotion or are in crisis, you can text THEMIX to 85258.
0808 808 4994 (Sun to Fri 2pm-11pm)Visit Website -
Treatment services for those struggling with substance abuse and addiction.
0808 223 2975 (Free 24/7 confidential Helpline)Visit Website -
Specialist services for women, children & young people who have experienced domestic and sexual violence.
028 9024 9041Visit Website