If you need advice or support right now please contact one of the organisations below.

If you’re already using MACS services you can also talk to your worker about any concerns you have – here are some useful phone numbers. If you’re not getting support from MACS, visit what we do to find out how we can help you.

  • Filter by Issue

  • Aware


    Mental health charity working exclusively for those with depression and bipolar disorder.

    08451 20 29 61 (Mon to Fri 9am – 1pm)

    Depression Mental Health

    Visit Website
  • Childline 0800 1111


    Need to talk? Whether you’re feeling stressed, anxious, lonely or down — ChildLine counsellors help lots of young people with all sorts of things, like bullying, problems at home and self-harm. Whatever it is, they can help.

    0800 1111 (24 hours / freephone)

    Abuse General Advice Mental Health Self harm Sex / Relationships Suicide

    Visit Website
  • Children's Law Centre

    Children’s Law Centre

    Child-focused and child-friendly legal advice/information for children/young people and their parents/carers and representation service for children/young people at educational tribunals, mental health review tribunals, SENDIST appeals etc.

    0808 808 5678 (Freephone)

    General Advice Mental Health Your Rights

    Visit Website
  • Citizens Advice Bureau

    Citizens Advice Bureau

    Provide advice on citizens rights and entitlements; covering all welfare issues from employment to benefits, housing to debt.

    General Advice Homelessness Housing Money / Debt Your Rights

    Visit Website
  • Domestic & Sexual Violence Helpline 0808 802 1414

    Domestic & Sexual Violence Helpline

    Open to all women & men affected by domestic & sexual violence

    0808 802 1414 (24 hours / freephone)

    Domestic & Sexual Violence Sex / Relationships

    Visit Website
  • FPA talking sense about sex

    Family Planning Association

    Confidential helpline which offers advice across a range of sexual health issues including pregnancy, contraception, and common sexually transmitted infections.

    0345 122 8687 (Mon to Fri 9am – 5pm)

    Sex / Relationships

    Visit Website
  • Frank


    Friendly, confidential drugs advice. Live chat is available every day from 2-6pm.

    0300 123 6600 (24 hours)

    Drink & Drugs

    Visit Website
  • Housing Rights

    Housing Rights

    Housing Rights works to improve lives by tackling homelessness and housing problems in Northern Ireland. The operate a daily advice service, helping people in Northern Ireland get to grips with their housing problems.

    Homelessness Housing Money / Debt

    Visit Website
  • Cara-Friend

    LGBT Switchboard NI / Cara-Friend

    An information, support, befriending and counselling organisation that operates the Northern Ireland Gay & Lesbian Helpline services for the LGBT community as well as the GLYNI Youth organisation.

    0808 8000 390 (Mon to Fri 1 – 4pm & Weds 6 – 9pm)

    LGBT Sex / Relationships

    Visit Website
  • Life Law Ni For life's legal challenges

    Life Law NI

    Online information and discussion forum on all legal matters surrounding family life, from the cradle to the grave. Includes information on employment law and family law.

    Your Rights

    Visit Website
  • Lifeline


    Lifeline is the Northern Ireland crisis response helpline service for people who are experiencing distress or despair. No matter what your age or where you live in Northern Ireland, if you are or someone you know is in distress or despair, Lifeline is here to help.

    0808 808 8000 (24 hours / freephone)

    Depression General Advice Mental Health Suicide

    Visit Website
  • Mencap


    Independent advice and information service that helps people with a learning disability and their families to understand their rights and find out about services and activities in their area.

    0808 808 1111 (Monday to Friday 9am - 5pm)

    Disability Your Rights

    Visit Website


    Help and advice on child protection issues and to report child protection concerns.

    0808 800 5000 (24 hours)


    Visit Website
  • Parenting NI

    Parenting NI Helpline

    Support and guidance to parents on parenting issues.

    0808 8010 722 (Mon to Thur 9am - 8pm & Fri 9am - 5pm)


    Visit Website
  • The rainbow Project

    Rainbow Project

    The Rainbow Project works to improve the physical, mental & emotional health of gay, lesbian, bisexual and/or transgender people and their families in Northern Ireland.

    028 9031 9030 (Mon to Fri 10am – 5.30pm)

    LGBT Mental Health Sex / Relationships

    Visit Website
  • Rehab4addiction

    Rehab 4 Addiction

    Rehab 4 Addiction offers a free helpline providing advice for people seeking drug and alcohol rehab clinics in the UK.

    0800 140 4690

    Drink & Drugs

    Visit Website
  • Samaritans


    Talk to Samaritans any time you like, in your own way, and off the record – about whatever’s getting to you. You don’t have to be suicidal.

    116 123 (24 hours / freephone)

    Depression General Advice Mental Health Self harm Suicide

    Visit Website
  • Simon Community

    Simon Community

    Supports individuals and families across NI who are homeless or at risk of becoming homeless .

    0800 171 2222 (24 hours)

    Homelessness Housing

    Visit Website
  • The Mix

    The Mix

    Essential support for the under 25s. Crisis messenger text service provides free, 24/7 crisis support across the UK. If you’re aged 25 or under, and are experiencing any painful emotion or are in crisis, you can text THEMIX to 85258.

    0808 808 4994. ( Sunday to Friday from 2pm to 11pm / freefone)

    Drink & Drugs General Advice Homelessness Mental Health Money / Debt Sex / Relationships Suicide

    Visit Website
  • Womens Aid

    Women’s Aid Northern Ireland

    Specialist services for women, children & young people who have experienced domestic and sexual violence.

    0808 802 1414 (24 hours / freephone)

    Domestic & Sexual Violence Sex / Relationships

    Visit Website